Privacy Policy for E.D.S Heating & Cooling
Effective Date: June 22, 2026
E.D.S Heating & Cooling ("Company," "we," "our," or "us") is committed to protecting the privacy of our customers, website visitors, and service users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request services, contact us, or otherwise interact with our business.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
Name
Address
Email address
Telephone number
Service address
Billing information
Appointment details
Information you provide when requesting estimates, scheduling service, or contacting us
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
IP address
Browser type
Device information
Pages visited
Time spent on our website
Referring website addresses
Cookies and similar tracking technologies
How We Use Your Information
We may use your information to:
Schedule and provide HVAC services
Process payments and invoices
Respond to inquiries and customer service requests
Provide estimates and service recommendations
Send appointment reminders and service notifications
Improve our website and services
Maintain business records
Comply with legal obligations
Prevent fraud and protect our business
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve functionality. You may adjust your browser settings to refuse cookies; however, some website features may not function properly.
How We Share Information
We do not sell or rent your personal information.
We may share information with:
Employees and technicians who need the information to perform services
Payment processors and financial institutions
Website hosting and technology providers
Professional advisors, including accountants and attorneys
Government agencies when required by law
Successors in the event of a merger, acquisition, or sale of assets
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Retention of Information
We retain personal information only as long as necessary to:
Provide services
Maintain customer records
Comply with legal and tax requirements
Resolve disputes
Enforce agreements
Your Privacy Rights
Depending on your state of residence, you may have certain rights regarding your personal information, including:
Accessing information we maintain about you
Requesting correction of inaccurate information
Requesting deletion of information where permitted by law
Opting out of certain communications
To exercise these rights, contact us using the information provided below.
Marketing Communications
If you receive marketing communications from us, you may opt out at any time by following the unsubscribe instructions in the communication or by contacting us directly.
Third Party Websites
Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any information.
Children's Privacy
Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
E.D.S Heating & Cooling, LLC
1306 Powers Drive
New Kensington, PA 15068
Phone: (412) 793-5231
